The FAQ's of buying medicine online.

Stethascope used for Online Medicine

Operating Since 2001

Over 200,000 Satisfied Customers

CIALIS ^®

LEVITRA ^®

VIAGRA ^®

PROPECIA ^®

CHANTIX ^®

Lab Tests

Intro to KwikMed Lab Testing

Kidney - Renal Function

$49.00

Liver Function

$49.00

Prostate Cancer - PSA

Chlamydia Single

Gonorrhea Single

Hepatitis Single

Herpes Single

HIV Single

Syphilis Single

FAQ

How can it be legal to prescribe medications online?

Are there a lot of companies that do this?

How can I be sure that I’m getting sound medical advice?

How does the online consultation work?

May I place an order for my spouse or significant other?

What types of medication does KwikMed.com offer?

Is there a processing or consultation fee?

Will insurance cover my order?

Will my lab results be shared with my insurance company?

What is the difference between a new order and a refill order?

May I transfer my prescription to another pharmacy?

May I have my prescription filled at another pharmacy?

What is the return policy?

What does the package look like?

How are orders filled?

How can I be sure KwikMed is selling authentic drugs?

LABORATORY TEST FAQ

How can it be legal to prescribe medications online?
KwikMed.com operates under an agreement with the Utah State Department of Occupational and Professional Licensing and the Utah State Boards of Pharmacy, Medicine and Osteopathy to offer patients expert medical advice with full confidentiality and lower costs to deal with issues that many individuals find embarrassing, such as erectile dysfunction, smoking cessation and hair loss. All prescriptions are provided only by licensed physicians who approve medications based on a detailed medical assessment and, whenever necessary, personalized follow-up through e-mail and phone communication.

Laboratory testing requisitions are provided through a network of physicians located throughout the United States and allow patients to better understand their health in a convenient, cost effective manner.

Are there a lot of companies that do this?
KwikMed.com is the ONLY company specifically licensed to prescribe medications through an online diagnosis. KwikMed.com's unique medical assessment software and its unique policies and procedures have been scrutinized by regulators in the State of Utah and have been approved to facilitate an online diagnosis. KwikMed.com spent 14 months working with regulators and medical experts to develop a safe and effective model for the delivery of health care online.

There are other companies offering lab tests online. KwikMed.com is the ONLY company to develop a fully integrated business solution with a national laboratory testing service. Our service allows consumers unprecedented insight into their laboratory results and allows consumers to track various results over time in a convenient manner without having to visit in person with a physician. Our online physicians are available to speak directly with every patient about their health and wellness.

How can I be sure that I’m getting sound medical advice?
KwikMed.com follows a detailed procedure before granting a prescription. The online diagnostic assessment used by physicians to diagnose patients is far more thorough than any list of questions a doctor asks a patient during a routine visit. All prescriptions are dispensed only by physicians who are fully licensed by the appropriate authorities in their state of residence. These doctors go beyond regulatory requirements by examining each patient file for a broad range of related medical issues, such as anxiety and depression.

KwikMed.com has the ability to order laboratory testing services for our patients allowing KwikMed.com physicians to have even greater insight into the medical history and issues confronting our patients.

How does the online consultation work?
You will be asked to complete a detailed assessment outlining your medical history and any current medical conditions or medications you may be taking. Beginning with general questions, the assessment increasingly focuses on issues particular to each patient. The questions are similar to those asked by physicians during office visits, yet far more detailed. The physician reviewing your medical history, as well as the pharmacist filling the prescription, may contact you for further details and/or decline your request for a prescription based on the information provided.

KwikMed.com does not charge for its online medical consultation. However, if you already have a prescription from your doctor for the medications offered, please fax it to us. We will contact your physician directly to verify the prescription and then fill it.

May I place an order for my spouse or significant other?
The patient must always be the person to complete the online diagnostic medical assessment. Our systems collect a complete patient medical history in order for our physicians to make a diagnosis and to prescribe a treatment. Please be sure that the person completing the online medical assessment is the patient.

What types of medication does KwikMed.com offer?
We only carry medications that can be safely prescribed without a face-to-face evaluation and delivered at a significant cost savings to you. Our current offerings cover drugs that people may have trouble ordering elsewhere. Besides the convenience, medications such as Viagra®, Chantix® and Propecia® often cause patients unnecessary embarrassment at their local pharmacy. By being able to purchase these drugs safely and legally online and ship them directly to your home, that embarrassment is easily avoided. We encourage you to check back often as our selection of prescription drugs may expand. Please feel free to contact us to suggest medications you would like to see us carry in the future.

At KwikMed.com you are also able to receive a requisition for various laboratory tests including tests for sexually transmitted diseases, cholesterol levels, testosterone levels, general men's wellness and general women's wellness. Patients like the convenience of receiving their lab testing requisition online from us, their ability to have blood drawn in a confidential setting and their ability to have the results posted to their confidential medical file online. KwikMed.com patients are able to communicate confidentially with their online physician at any time.

Is there a processing or consultation fee?
KwikMed.com does not charge you a consultation or processing fee. Costs associated with having a physician review your medical history, having a pharmacy fulfill your prescription and all associated processing costs are built into the cost of the medication. We do everything possible to keep these costs to a minimum and pass the savings on to you.

If you order a laboratory test from KwikMed.com, all costs associated with taking that test, receiving confidential online results and having an online physician review those results with you are included.

Will insurance cover my order?
We offer the best possible price and most legitimate products to our customers, but we do not accept insurance as payment. We only offer medicine from Pfizer®, Merck®, Bayer Healthcare®, GlaxoSmithKline® and Lilly ICOS® dispensed by licensed pharmacists and prescribed by licensed physicians. Our laboratory tests are currently provided by Laboratory Corporation of America (LabCorp), a S&P 500 company with more than 4.0B in revenues and over 1600 testing centers in the U.S.

You need to contact your insurance company directly to determine whether or not you will receive reimbursement for your order through KwikMed.com. The amount of your potential reimbursement will depend upon the type of health plan you have, your deductible and other matters specifically related to your plan.

Will my lab results be shared with my insurance company?

No. All lab tests and results are private. KwikMed.com will not share information with your insurance company or any other third party without your consent.

What is the difference between a new order and a refill order?
A new order is any first-time order that you place through KwikMed.com. If you have ordered a specific product from us in the past and have previously had our physicians review your medical history and issue a prescription, you are refilling a prescription. Original prescriptions are valid for one year. If you are refilling an order, you may be asked to complete an abbreviated version of the online diagnostic assessment that you filled out when you ordered your original prescription. If your prescription is older than a year, you will be asked to complete the full version of the online diagnostic assessment again.

May I transfer my prescription to another pharmacy?
You may transfer your prescription to another pharmacy at any time, however please be aware that typically prescriptions written by physicians associated with KwikMed.com allow for no refills. KwikMed.com physicians decide whether or not to issue a prescription allowing for additional refills however KwikMed.com physicians typically want patients to complete another online assessment (one that asks specific questions about your experience with the medication) before writing an additional prescription. There is never any charge for this additional consultation. Costs associated with having a physician review your medical history, having a pharmacy fulfill your prescription and all associated processing costs are built into the cost of the medication.

May I have my prescription filled at another pharmacy?
If you chose to have your online prescription filled at another pharmacy and you have no refills available to you on your current prescription, please contact customer service before you place your order. KwikMed.com will charge you $75 for the online consultation and processing, this charge would typically be built into the cost of your total order with KwikMed.com.

What is the return policy?
Per FDA regulations, prescription medication may not be returned once it is sent from the pharmacy. If you have any questions about the medicine you have received, please contact us and we will refer your question to the pharmacy and/or physician who wrote your prescription, or to our customer service department. In addition, you may e-mail the pharmacy or physician directly using our secure e-mail system by logging-in to your account. The secure e-mail system assures your privacy.

Lab test orders may be refunded within five days of purchase; any refund is subject to a $25 charge to defer the cost of the initial medical review and processing which begins when your order is submitted online.

What does the package look like?
Your privacy is very important to us, and for that reason we do not indicate the contents of the package on its label. We ship using Federal Express and USPS Express envelopes. The return address on the envelope displays the name and address of the pharmacy that shipped your product. Because we require an adult signature upon delivery, many of our customers ship their order to a work address so that they will be present to sign for the package.

A laboratory requisition form will be sent to you via secure email. The email will contain a link to download and print the requisition form which you should take with you to the laboratory testing center.

How are orders filled?
All orders originating in North America are filled from a U.S. licensed pharmacy with licensed US pharmacists. We outsource fulfillment in other parts of the world. For example, in Europe we have outsourced fulfillment to a company based in the EU.

Laboratory testing requisition forms are delivered via a link contained in a secure email which will allow you to download and print the requisition form and take it with you to a testing center.

How can I be sure KwikMed is selling authentic drugs?
We are a licensed and regulated pharmaceutical services company providing health care online. We purchase all of our medications from U.S. manufacturers and nationally recognized distributors. Every tablet we sell can be traced to the manufacturer. There are no generics for the medications we sell. .